Terms of Service

Effective Date: September 23, 2025

Welcome to Sonoma Coastal Studio. By accessing or purchasing from our website, you agree to the following terms:

Products & Orders

All products are made to order.

  1. Returns: Non-custom prints and canvases may be returned within 14 days if returned unframed & unaltered in original packaging. Custom canvas and custom fine art prints are final sale (damage/defect claims within 7 days). See our Returns & Refund Policy for details.

  2. Damaged or incorrect items: Please report visible damage or wrong items within 7 days of delivery by emailing info@sonomacoastalstudio.com with photos of the item and packaging. We will evaluate claims reported up to 14 days on a case-by-case basis; approved damaged/incorrect orders will be replaced or refunded and we will cover return shipping.

  3. Refunds: Refunds are issued to the original payment method after we receive and inspect the return (typically processed within 1-3 business days).

  4. We use calibrated monitors, professional ICC profiles, and archival inks to ensure the most accurate color reproduction possible. Because screens, printing media, and room lighting differ, you may notice small variations between what you see on your device and the printed piece.

Shipping

  • We carefully package all artwork to ensure safe delivery. Once an order is handed off to USPS, UPS, shipping timelines are outside of our control.

  • You are responsible for providing accurate shipping information during checkout.

  • If your order arrives damaged, please contact us within 7 days of delivery so we can provide a replacement at no cost.

  • We currently ship to addresses within the United States only (including Alaska and Hawaii) For details on processing and delivery estimates, please see our Shipping & Delivery page.

Intellectual Property

  • All images, photographs, and designs on this website are the property of Sonoma Coastal Studio and are protected by copyright law.

  • You may not copy, reproduce, or use any images or text without written permission.

Limitation of Liability

  • We are not responsible for delays caused by shipping carriers, weather, or other events beyond our control.

  • Our liability is limited to the purchase price of your order.

Contact

Questions about these terms? Please contact us at:

Email: info@sonomacoastalstudio.com

Location: Santa Rosa, California

Home-based online studio – not open to the public.

Mailing address

Sonoma Coastal Studio

711 Stony Point Rd Ste 7 PMB 135

Santa Rosa, CA 95407

Response time: 1–2 business days