Return & Refund Policy
At Sonoma Coastal Studio, each canvas and fine art print is custom-made to order with exceptional care and attention to detail. Because each piece is individually produced, we do not accept returns, exchanges, or cancellations once an order has been placed.
However, your satisfaction and confidence in our work are very important to us.
If your item arrives damaged, defective, or incorrect, we’ll make it right right away.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 days of delivery at info@sonomacoastalstudio.com
Include:
Your order number
Photos of the packaging and damaged item
Once reviewed, we’ll provide a replacement at no cost or issue a refund if a replacement is not possible.
Order Issues
If you receive the wrong item or your order is missing, please reach out within 7 days of delivery so we can correct the issue promptly.
Contact
Questions about this policy? Reach us at: info@sonomacoastalstudio.com
We respond to all inquiries within 1–2 business days.
Custom Print Orders
Custom print orders are made specifically for you. While these are non-refundable once production begins, they are still fully covered under our damaged or defective item policy above.
Contact
If you have any questions about this policy, please reach us at:
📧 info@sonomacoastalstudio.com
We respond to all inquiries within 1–2 business days.